Delete your Frog Loop account

In the game

1. On the home screen, tap the account button (👤, top right), or open Settings (⚙).
2. Tap Delete account.
3. If you have an account, type your password to confirm, then tap Delete forever. A guest confirms without a password.

The deletion takes effect at once and cannot be undone.

By e-mail

1. Send an e-mail to contato@frogloop.online from the address your account is registered with.
2. Use the subject "Delete my Frog Loop account" and write your player name.
3. We reply to confirm, and your account is deleted within 30 days.

What is deleted

Your account (e-mail address and password), your player profile and name, your progress (level, coins, lives, boosters, album, daily rewards, settings and statistics), your sign-in sessions and your leaderboard entry.

What is kept

Nothing that identifies you. A copy can remain in our hosting provider's routine backups for up to 30 days, until they are overwritten.

Playing as a guest

A guest's progress is stored on our server, linked to a key kept on the device. Uninstalling the app or clearing the game's data removes that key but not the server copy, so delete the guest in the game first. If you have already lost access, write to contato@frogloop.online with the player name you used on the leaderboard.

Only want to start over?

Settings (⚙) › Reset progress erases your progress but keeps your account, without writing to us.